Elder Services of the Merrimack Valley
  • 10-Aug-2021 to Until Filled (EST)
  • Nutrition Program
  • North Andover, MA, USA
  • Hourly
  • Part Time

Elder Services of the Merrimack Valley and the North Shore

Responsibilities: The On Call Nutrition Site Aide is responsible for assisting the Nutrition Site Coordinator with the day to day operations at the North Andover, MA congregate dining location. The core goals include assisting with the packing and delivery process for the meals on wheels program and helping serve the congregate meal to consumers at the dining location using the appropriate portions and menu. Some of the responsibilities of the On Call Nutrition Site Aide consist of serving as the primary back up to the Nutrition Site Coordinator, filling in on delivery routes as needed, and assisting the Nutrition Site Coordinator with any other duties. Skills that are needed for this position include communication skills, customer service skills and attention to detail.

Essential Functions: (Core duties or tasks that are fundamental and not marginal to the performance of the job)

  • Serves as the primary back up to the Site Coordinator and performs their duties in their absence including, but not limited to, the supervision of the Site Volunteers and HDM Drivers in conjunction with the Site Manager
  • Serves as a back-up MOW Driver. The Site Aide should be familiar with all MOW Driver routes and the surrounding area(s) in the event they are needed to cover this function
  • Assists Site Coordinator with the preparation of both Home Delivered Meals and Congregate Dining
  • Recruits, as necessary, support staff and volunteers
  • Executes ESMV's Meals on Wheels Not Home Policy for immediate follow up
  • Performs all duties related to safety and cleanliness of meal sites and assure that all site help adheres to proper regulations regarding Food Handling Procedures
  • Maintains appropriate contact with ESMV Nutrition department office staff and supervisors to report any relevant issues, caterer's errors, or shortages for immediate follow-up
  • Attends staff meetings and completes all ESMV required training as needed
  • Maintains the highest level of customer service standards at all times
  • Communicates professionally and effectively with all clients, ESMV staff members, community representatives, family members and the public
  • Performs all other duties as assigned


  1. High School Diploma or equivalent
  2. Excellent Communication skills
  3. Valid Driver's License
  4. Strong attendance standards
  5. Ability to lift 25 lbs.


ESMV/NS is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance.

Elder Services of the Merrimack Valley
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