Elder Services of the Merrimack Valley
  • 24-Nov-2021 to Until Filled (EST)
  • Nutrition Program
  • Tewksbury, MA, USA
  • Part Time

Elder Services of the Merrimack Valley, Inc.

Responsibilities: The Nutrition Site Coordinator is responsible for the day to day operations at the Tewksbury, MA congregate dining location. The core goals include managing the packing and delivery process for the meals on wheels program and serving the congregate meal to consumers at the dining location using the appropriate portions and menu. Some of the responsibilities of the Nutrition Site Coordinator consist of taking meal reservations for the congregate program, maintaining food safety logs, training meals on wheels drivers, filling in as needed on delivery routes and assisting the Nutrition Site Manager with any other duties. Skills that are needed for this position include communication skills, strong customer service skills and attention to detail.

Essential Functions: (Core duties or tasks that are fundamental and not marginal to the performance of the job)

  • Take reservations, order meals and supplies as needed by phone and computer.
  • Maintain accurate meal count totals as well meal waste percentages.
  • Serve appropriately portioned meals to both congregate dining participants, and Meals on Wheels clients, following monthly menu cycle.
  • Maintain accurate record keeping including: Food Temperature Logs, Refrigeration Logs, Sanitation Logs, Dish Machine Temperature Logs (if appropriate) and Daily Meal Count Logs.
  • Recruit, train, supervise and schedule drivers, (as necessary), support staff and volunteers.
  • Appropriately follows ESMV Meals on Wheels "Not Home" Policy for immediate follow up.
  • Perform all duties related to safety and cleanliness of meal sites and assure that all site help adheres to proper regulations regarding Food Handling Procedures
  • Monitor and track all participants' comments regarding all aspects of the Nutrition program for appropriate follow up.
  • Assist Site Managers with annual State-Wide Food surveys for congregate and home delivered participants, as well as any additional surveys requested.
  • Maintain appropriate contact with ESMV Nutrition department office staff and supervisors to report any relevant issues, caterer's errors, shortages for immediate follow up.
  • Recruit and train sufficient substitute site managers, schedule coverage.
  • Attend staff meetings and complete all ESMV required training as needed.
  • Maintain the highest level of Customer Service standards at all times.
  • Communicate effectively and professionally with clients, ESMV staff members, community representatives, family members and the public.
  • Fill in as needed on open delivery routes.
  • Perform all other duties as assigned by your supervisor.


  1. High School Diploma or equivalent
  2. Excellent Communication skills
  3. Valid Driver's License
  4. Strong attendance standards
  5. Ability to lift 25 lbs

Hours: 17.5 per week


Elder Services of the Merrimack Valley
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